All customers: PLEASE READ this IMPORTANT information regarding the COVID-19 disaster

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Our borrower portal will not be available Sunday, December 13, from 5:00 AM to 11:00 AM (Central Time) due to normal maintenance. We apologize for any inconvenience this may cause.

Thinking About Selling or Refinancing?

How Much Is Your Home Really Worth?

Click here to find out.

MY LOAN

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Call us at 1-800-495-7166 with any questions.

Welcome to Fay Servicing!

Fay Servicing is a specialty mortgage servicer and originator that sees the customer behind every loan. At Fay Servicing, we understand that you are not a loan number — you are a homeowner.

Beware of Foreclosure Rescue Scams

Experiencing Financial Difficulties?

We understand that situations arise that may affect your ability to pay your mortgage. We may be able to provide relief.

Apply online or check the status of an existing application here.

Other ways to apply

Need Local Help?

Have a need for local services related to Employment, Heat & Utilities, or Financial Counseling?

Self Direct

Fay Servicing provides a comprehensive list of all licenses and registrations for customer verification.

Customers can also visit the Nationwide Mortgage Licensing System & Registry (NMLS) Consumer Access website at www.nmlsconsumeraccess.org.

Fay Servicing’s NMLS ID number is 88244.