ALL CUSTOMERS: PLEASE READ this IMPORTANT information: regarding the COVID 19 disaster

We’re excited to announce the launch of our new mobile application available in both the Apple and Google app stores. If you haven’t already registered on our website for access to your account, you will be able to register directly in the mobile app. If you already registered, simply download the app and log in with your existing login information.

Contact us toll free at 1-800-495-7166
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Thinking About Selling or Refinancing?

How Much Is Your Home Really Worth?

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How Much Is Your Home Really Worth?

Our borrower portal will not be available Sunday, March 14, from 5:00 AM to 11:00 AM (Central Time) due to normal maintenance. We apologize for any inconvenience this may cause.


Click here to access your loan information or register for online access.
Call us at 1-800-495-7166 with any questions.

Welcome to Fay Servicing!

Fay Servicing is a specialty mortgage servicer and originator that sees the customer behind every loan. At Fay Servicing, we understand that you are not a loan number — you are a homeowner.

Beware of Foreclosure Rescue Scams

Experiencing Financial Difficulties?

We understand that situations arise that may affect your ability to pay your mortgage. We may be able to provide relief.

Apply online or check the status of an existing application here.

Other ways to apply

Need Local Help?

Have a need for local services related to Employment, Heat & Utilities, or Financial Counseling?

Self Direct

Fay Servicing provides a comprehensive list of all licenses and registrations for customer verification.

Customers can also visit the Nationwide Mortgage Licensing System & Registry (NMLS) Consumer Access website at

Fay Servicing’s NMLS ID number is 88244.

Now Available!

Fay Servicing has added a New Payment Option. You now have the ability to make your monthly mortgage payment using your Debit Card.

Review our Payment Section under the Contact Us tab for details. In order to initiate this option please contact Customer Service at 1-800-495-7166. Press 9 to add your debit card today!