All customers: PLEASE READ this IMPORTANT information regarding the COVID-19 disaster
Effective 12/8/2021, existing customers who access their loan information online (the “My Loan” login) will need to re-register their account with our enhanced Borrower Portal. Simply click on the link to “Register” on or after 12/8/2021. Please reach out to our Customer Servicer team at 1-800-495-7166 with any questions or to assist you. Additional information will be sent to you via email after 12/1/2021.
Thinking About Selling or Refinancing?
How Much Is Your Home Really Worth?
How Much Is Your Home Really Worth?
Our borrower portal will not be available Sunday, March 14, from 5:00 AM to 11:00 AM (Central Time) due to normal maintenance. We apologize for any inconvenience this may cause.
MY LOAN
Fay Servicing is a specialty mortgage servicer and originator that sees the customer behind every loan. At Fay Servicing, we understand that you are not a loan number — you are a homeowner.
We understand that situations arise that may affect your ability to pay your mortgage. We may be able to provide relief.
Apply online or check the status of an existing application here.
Have a need for local services related to Employment, Heat & Utilities, or Financial Counseling?
Fay Servicing provides a comprehensive list of all licenses and registrations for customer verification.
Customers can also visit the Nationwide Mortgage Licensing System & Registry (NMLS) Consumer Access website at www.nmlsconsumeraccess.org.
Fay Servicing’s NMLS ID number is 88244.
Fay Servicing | 1-800-495-7166
