Please be advised that our Fay Servicing offices will be closed on Monday, May 27. If you wish to make a payment, either call 800-495-7166 or log into your Fay Servicing Account and schedule a payment. Our offices will re-open on Tuesday, May 28. From all of us at Fay Servicing, Happy Memorial Day!

Contact us toll free at 1-800-495-7166

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Welcome to Fay Servicing!

Fay Servicing is a specialty mortgage servicer and originator that sees the customer behind every loan. At Fay Servicing, we understand that you are not a loan number - you are a homeowner.

Experiencing Financial Difficulties?

At Fay Servicing, we understand that circumstances may arise that make it difficult for you to pay your mortgage on time. Please call us at 1-800-495-7166 if you need assistance.

It's important to us that you understand your options. For information about available assistance options and alternatives to foreclosure, please click here.

Help for Homeowners

HOPE NOW is an alliance between housing counselors, mortgage companies, investors, regulators and other mortgage market participants. Together, members work toward creating a unified, coordinated plan to assist homeowners, communities and government partners by working to repair the mortgage market and to improve the customer experience.


Need Local Help?

Have a need for local services related to Employment, Heat & Utilities, or Financial Counseling?

For information on Fay Servicing's licenses and registrations to do business, please visit our online License Registry. To verify information about Fay Servicing, please visit the Nationwide Mortgage Licensing System & Registry (NMLS) Consumer Access website at Our NMLS ID number is 88244.