ALL CUSTOMERS: PLEASE READ this IMPORTANT information: regarding the COVID 19 disaster

Contact us toll free at 1-800-495-7166

Beware of Foreclosure Rescue Scams

You should be extremely cautious when dealing with companies who claim that, for a fee, they can “save” your home from foreclosure or obtain a loan modification on your behalf. Many of these companies merely take advantage of customers without providing any assistance at all.

Avoid organizations that:

  • Charge a fee in exchange for housing counseling services or modification of a delinquent loan
  • Instruct you not to contact Fay Servicing or insist that you make your mortgage payments to anyone other than your mortgage servicer
  • Ask you to sign or transfer over the deed to your property to anyone other than Fay Servicing.

If you need foreclosure prevention guidance, please call Fay Servicing at (800) 495-7166 to discuss your loan and the options that may be available to you. An account manager is available to speak with you FREE OF CHARGE Monday through Thursday from 8 a.m. to 9 p.m. and Friday from 8:30 a.m. to 5 p.m. (Central Time).

Additionally, the United States Department of Housing and Urban Development (HUD) sponsors free housing counseling services. Click here to find a HUD-approved housing counselor in your area.

New Look For Our Website COMING SOON!

In the next few weeks our website, Fay will have a more user-friendly interface. Functionality will remain the same but the website will have a modern feel and a layout that is easier to use.

At Fay we take pride in helping our borrowers and we look forward to continuing to serve you with our trademark high-touch, personalized customer service and an updated look and feel for our website. 

Your Fay Servicing Customer Support Team