[Chicago, IL] Fay Servicing, LLC has reached an agreement with the Consumer Financial Protection Bureau (CFPB) regarding allegations that it failed to comply with rules governing the loss mitigation process for borrowers who were in default on their mortgages. Fay has agreed to pay $1.15 million in redress to the affected borrowers. No penalty was assessed and no monitor is
Please be advised that our Call Center will be closed Monday, July 4th due to the Holiday. If you are calling to make a payment, please access your account online to complete. You may also make your payment via our Telephony system by calling 800-495-7166 and selecting the payment option.